Hello my lovelies, just a quickie post as wanted a bit of eBay advise from my fellow ebayers. I've bought and sold on eBay for many years but today something happened which I haven't had happen before...
Paypal have reversed a buyers payment! I only posted the item a week ago and have had no contact from the buyer to say there is a problem but paypal emailed me to say the payment has been reversed and that I need to resolve it through the resolution centre on paypal. I always get proof of postage so I will be able to provide paypal with the receipt (which I'm hoping is still in hubbies car glove box!) but I was totally unaware that a buyer could do this without going through the whole eBay contact process.
Has this happened to any of you? Any idea on what paypal will do with the proof of postage? I assume its because they havent received the item but the paypal resolution thingy doesnt tell you what the deal is. I think its a bit cheeky that the buyer hasn't contacted me prior and sheesh its only been a week since it was posted!
Normal happy posts to resume, and thanks in advance for any advise :o)